We are agreed to returned or replace the product according to your need or wish if you won't get the product in its original situation, if it is opened, damaged or anything else, just send us back the product with its original packaging and get in touch with customer support team. In case if you won't get the satisfactory results by using this product we will try our level best by providing you the other product but it depends on the situation and how you used the product. Just claim yourself within 30 days after receiving the product to our customer care team either by a call or by dropping us an e-mail with all the details along with the copy of invoice, our customer support team will look onto this and will revert back to you with return or replace within 7 working days after receiving your claim.